Cannot find "Encrypted Website Payments" on paypal profile
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I am trying to resolve a problem described here: <removed> as relating to the error message "Things don't appear to be working at the moment. Please try again later" which anyone who tries to make a monthly payment at my site receives
the solution given at the above link is no good because there is no Products & Services or Website Payments or My Selling Tools or Website Preferences options in my profile. Nothing remotely like that. All there is is:
Account options
-
Time zone
(GMT) Greenwich Mean/British Summer Time(GMT) Greenwich Mean/British Summer Time(GMT-08:00) Pacific Time(GMT) Greenwich Mean/British Summer Time -
Nationality
United Kingdom
-
Merchant ID
PFB9FC9SZX62Y
-
Passport
- Change to a business account
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Hi @Jasun & @Kesavanandhanv,
Thank you for contacting PayPal community.
I request to please follow the instructions to access "Encrypted Website Payment".
Login PayPal.com >> click "settings" icon >> goto "seller tools" >> website preferences >> toggle "Encrypted Website Payments".
Or
Go to direct link - https://www.paypal.com/businessmanage/preferences/website
Please find the attached snapshot for reference.
I hope this above information is useful.
Sincerely,
Chiranjeevi
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I’m trying to setup Encrypted Website Payments in a sandbox environment. However, I always get errors during the checkout. Is EWP still supported in sandbox so that one can test/simulate payments end-to-end?

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