Cannot find "Encrypted Website Payments" on paypal profile

[Jasun]

I am trying to resolve a problem described here: <removed> as relating to the error message "Things don't appear to be working at the moment. Please try again later"  which anyone who tries to make a monthly payment at my site receives

the solution given at the above link is no good because there is no Products & Services or Website Payments or My Selling Tools or Website Preferences options in my profile. Nothing remotely like that. All there is is:

Account options

• Time zone

  (GMT) Greenwich Mean/British Summer Time(GMT) Greenwich Mean/British Summer Time(GMT-08:00) Pacific Time

  (GMT) Greenwich Mean/British Summer Time

• Nationality

  United Kingdom

• Merchant ID

  PFB9FC9SZX62Y

• Passport

  Add
• Change to a business account

• Close your account

[Kesavanandhanv]

I'm facing same issue. Even I tried changing encryption payment in off mode.

[Chiranjeevi_L]

Hi @Jasun & @Kesavanandhanv,

Thank you for contacting PayPal community.

I request to please follow the instructions to access "Encrypted Website Payment".

Login PayPal.com >> click "settings" icon >> goto "seller tools" >> website preferences >> toggle "Encrypted Website Payments".

Or 

Go to direct link - https://www.paypal.com/businessmanage/preferences/website

Please find the attached snapshot for reference.

I hope this above information is useful.

Sincerely,

Chiranjeevi