cancel
Showing results for 
Search instead for 
Did you mean: 

Account Limitations

Options
Kensiedavis1
New Community Member
Posted on
I have a limitation on my account because there is another account with my identity. I have tried forever to resolve this issue but I am having tons of problems. I have money in my account that is being withheld until issues are resolved. Can anyone give me any advice?
1 REPLY 1

Account Limitations

Options
Chiranjeevi_L
PayPal Employee

Hi @Kensiedavis1,

 

Thank you for contacting PayPal community.

 

Our sincere apologies for the inconvenience caused.

 

Unfortunately, we don't have account level access to remove the account limitations.

 

I request to please refer the guide link to remove account limitations.

 

Please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.

 

Sincerely,

Chiranjeevi

PayPal, Inc.

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

 

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.