Account Limitations

[Kensiedavis1]

I have a limitation on my account because there is another account with my identity. I have tried forever to resolve this issue but I am having tons of problems. I have money in my account that is being withheld until issues are resolved. Can anyone give me any advice?

[MTS_Chiranjeevi]

Hi @Kensiedavis1,

Thank you for contacting PayPal community.

Our sincere apologies for the inconvenience caused.

Unfortunately, we don't have account level access to remove the account limitations.

I request to please refer the guide link to remove account limitations.

Please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.

Sincerely,

Chiranjeevi

PayPal, Inc.

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