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Got AMOUNT_ERROR, was working before.

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Contributor

Got AMOUNT_ERROR, was working before.

I have a post form on my site which will redirect to "https://www.paypal.com/cgi-bin/webscr". It was working without any issues, however, after a couple tests today, it couldn't allow me to make payment anymore. It is saying 'Things don't appear to be working at the moment. Please try again later.'

The url is

https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=57f9208c484a1&code=AMOUNT_ERROR

 

I have checked my parameters in the form, they are looking correctly and i didn't make any changes today. I can't figure out why the amount is not working.

11 REPLIES
Volunteer Advisor

Re: Got AMOUNT_ERROR, was working before.

Can you provide a copy of your HTML button form for review?
Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
Contributor

Re: Got AMOUNT_ERROR, was working before.

I made a test this morning, it's working fine now.

I put my html code below, could you please take a look? just in case i put invalid info which makes it unstable. 

 

<form method="post" action="https://www.paypal.com/cgi-bin/webscr">

<input type="hidden" name="business" value="xxmyemailaddressxx">
<input type="hidden" name="cmd" value="_xclick">
<input type="hidden" name="item_name" value="Registration Fee">
<input type="hidden" name="item_number" value="7757">
<input type="hidden" name="tax_rate" value="13">
<input type="hidden" name="tax" id="tax" value="0.33">
<input type="hidden" name="amount" id="amount" value="2.50">
<input type="hidden" name="currency_code" value="CAD">
<input type="hidden" name="cancel_return" value="">
<input type="hidden" name="return" value="">
<input type="hidden" name="notify_url" value="">
<input type="hidden" name="charset" value="utf-8">

</form>

Volunteer Advisor

Re: Got AMOUNT_ERROR, was working before.

Hmmm...are you still having problems with this today? I added my account email into the business parameter here and loaded it up on a test site. Seems to be working just fine for me.
Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
Contributor

Re: Got AMOUNT_ERROR, was working before.

It just happened again. I have waited for about 10 mins, then it's working agian. I'm actually testing the ipn, so i processed a few transactions, then it stopped working.

Volunteer Advisor

Re: Got AMOUNT_ERROR, was working before.

Sounds like you could have some browser cache / cookie issues going on. I would try clearing all of that out and see if it continues.

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
Contributor

Re: Got AMOUNT_ERROR, was working before.

I will try to clear my cache if it happens again. Thank you for the help

Moderator

Re: Got AMOUNT_ERROR, was working before.

Hello,

 

I have reviewed logs for the error you received, https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=57f9208c484a1&code=AMOUNT_ERROR, and see that the total amount is being passed over incorrectly. We received the amount as 2.26, 2.00 rather than as 2.26, the correct total for the item and tax.

Member

Re: Got AMOUNT_ERROR, was working before.

Hi, our webstore is preventing one user from checking out with this error 

https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=61378261b4068&code=AMOUNT_ERROR

Our form post has:

<input name="amount" value="1,869.14" type="hidden">

Volunteer Advisor

Re: Got AMOUNT_ERROR, was working before.

I think you need to get rid of the comma in the amount value. Just make it 1869.14 and that should work.

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!