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Refund Issue - Foreign Currency

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New Community Member

Refund Issue - Foreign Currency

Hello Everyone,

 

I have a US PayPal acccount and recently made a purchase on Canada through this. PayPal did their own exchange rate conversion to charge me in USD instead of CAD. Unfortunately, I had to return the item and when my refund was processed, it was lesser than the amount I was charged. In short, I didn't get the actual USD amount I was charged as refund. Is this a common PayPal practice?