Customer support

[MG500]

Hi,

I have a couple of questions regarding my Account that I would like to discuss with Paypal.

Is there a phone number I can ring in Australia to talk to someone about payments on my account ?

I have made an error and would like to discuss my options in person and come to a resolution as soon as possible.

Any information that could be provided would be greatly appreciated.

I am in Australia as stated above so an Aussie number would be required.

[kernowlass]

@MG500 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[MG500]

Thank you I am looking at the facebook page now. hopefully I can get this sorted out

[FrankBurgess]

There is no phone number on the contact page

 

[HPETS2000]

How did you talk to a paypal representative

[kernowlass]

@HPETS2000 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[ChillGirl]

I am in Canada and need to contact someone at PayPal about issues not covered in their documents. Anyone know how? I even tried the robot customer chat which said someone live would respond in a few hours, but I just got logged out from inactivity and several hours later, no response.

[kernowlass]

@ChillGirl 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[alcebarlouie08]

How to contact customer service in PayPal?

[kernowlass]

@alcebarlouie08 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.