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bothyx
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Contributor

Dear mohammad <removed>,

As part of our security measures, we regularly screen information and payments in the PayPal system. During a recent screening, we noticed an issue regarding your recent transaction.

In connection with the issue, PayPal's Compliance Department identified information that we have a couple of questions about. 

To resolve the compliance inquiry in a timely fashion, PayPal is requesting that you provide the following information via fax to <removed> or <removed>: 

  • Documents to confirm your place of residence. In place of a utility bill, we'll accept a copy of a mobile phone bill or any other official document that confirms the address you live at. The documents provided must be dated within 90 days of this request.

  • A copy of a valid government-issued photo ID showing your date of birth, such as your driver's license or passport. Please make the copy as large and as light as possible.

Please include the following case number when faxing information: PP-007-229-126-488

We thank you for your prompt attention to this matter. We apologize for any inconvenience.

Sincerely,
Jason
PayPal Compliance Department

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