Who Does PayPal's US?

[BruceWG]

Seriously. Who does your UX? Bonaro Chimp Interns? Why does everything take dozens of clicks? Why is the details table data not selectable (for copy / paste), why does the Money transfer window use that stupid Flip window? Why do we have see an AD everytime we log in. Why is information so buried? (Go ahead, find a general contact email link somewhere. I needed to report a 'fraud' incident that was NOT recorded in paypal -- just a bank draw. The only way to create a dispute notice was from a recorded transaction in your paypal account.)

Moving to Square.

[BruceWG]

oh, another thing...no way to edit posts...geez, what year is this 1999?

[kernowlass]

@BruceWG

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option or email option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.