Temporarily suspended account?
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I received a text puporting to come from PayPal saying that my account has been temporarily suspended and asking me to confirm my ID. I haven't replied to this in case it's a scam. I've tried to contact PayPal to check whether this is genuine, but there seems no way of doing this.
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If its a spoof, DO NOT USE ANY LINK.
Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>
https://www.paypal.com/uk/webapps/mpp/phishing
Advice is voluntary.
Kudos / Solution appreciated.
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Seems the scam still going on. Just received a message claiming account is suspended due to “suspected unauthorized access” and asking to go via a link to “suspended-user-papal.com” to unlock account. I didn’t click so don’t know what is asked down that rabbit hole. Instead logged in through a PayPal website. No sign of suspension... it is worrying though that scammers seem to know my number and that I have accessed my account previously today, made changes to the account and whilst doing that I have attempted a few times to log in because couldn’t remember my login details. So on the surface the message is very realistic and timely! Text came from a number which is shown as full U.K. number with country code. Real PayPal sent me text previously which only have 5 digits as “sender”. Anyway, be careful. Never click links!
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