Possible fraud

[HK4711]

Hi, hubby has sold something, payment has been made , but it is pending awaiting him paying a courier(the amount has supposedly been added to the payment)

The payment does not show on his actual pay pal account, and all emails relating to it are arriving in his junk box, where as the ones from his account arrive in his inbox. 

A, should a pending amount show on his account if its genuine? 

B, can the buyer cancel the transaction.. If its genuine? 

C, it this a scam do you think? 

Appearance, due to covid19 we cannot talk to anyone to get help at PayPal.

Thank you so much, we are really worried... He has been threatened by legal action from PP of he doesn't make a bank transfer immediately..... Its over £500 he stands to lose. 

[kernowlass]

@HK4711 

SCAM.

They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk/spam folders.

They don't quibble on cost and may also say they can't view the item as they are disabled or working abroad etc etc but they will arrange a shipping agent to collect it.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.

The 'fake' paypal email will tell you that the buyer has paid for the item + shipping costs but you must send those shipping costs to the courier/ shipping agent via anther payment processor than Paypal OR via providing some vouchers or tokens before the funds are released to you.
They are not interested in the item, they just want that couriers/shipping funds and you will never see money in your paypal balance.

They also 'sometimes' threaten legal action...have a laugh at that one and ignore it as its rubbish.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal NEVER expect you to use a rival money transfer service eg Moneygram or Western Union, Bank Transfer etc.
Also their is no seller protection on paypal for any type of item that is collected by the buyer.

Delete any emails and ignore the scammers.