Peter Randall

chinaco
Contributor
Contributor

PayPal has asked me to delete my business account and open a personal account.

How do I do this?

The site will not allow me to remove my bank account or remove mu card accounts or to delete my PayPal account.

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@chinaco 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
You can click on help / contact bottom left of every Paypal page for contact options for your country.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one. 






Advice is voluntary.
Kudos / Solution appreciated.

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4 REPLIES 4
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@chinaco 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
You can click on help / contact bottom left of every Paypal page for contact options for your country.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one. 






Advice is voluntary.
Kudos / Solution appreciated.
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chinaco
Contributor
Contributor

It is impossible to close the account.

The site will not allow it.

E-mails to the help desk Or to PayPal go unanswered for weeks .

Phone calls can not be completed or to to busy lines.

I can not get thru.

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parkerp84
Contributor
Contributor
Out "sandbox"mode
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chinaco
Contributor
Contributor

I do not understand what you are trying to say.

Is this some sort of humor???

 

Please explain. 

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