Paypal fees

arthurbryantltd
New Community Member

I run a small business and people often ask me if they can pay via Paypal, I have only paid via Paypal so do not know what the fees or procedures are.  Can anyone help me please. Thank you

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kernowlass
Esteemed Advisor
Esteemed Advisor

@arthurbryantltd

 

Fees are in paypals user agreement and are dependent on countries you sell to.

 

The email address you use with paypal identifies your paypal account and is all someone needs to pay you.
Or you can send a money request/invoice from your paypal account to their paypal email address for them to pay.
The latter is better as you can then fully describe the item that your buyer is paying for and that may help you if they open a 'recieved but not as described' dispute.

You may be subject to the 'new seller hold' (info on that in link below), BUT once cleared you may be able to withdraw them but can't give you anymore info as you haven't added your country to your community profile or said what country you are in.

 

https://www.paypal.com/webapps/mpp/fundsavailability

HOWEVER be very careful as lot of scam merchants about.......

1. A lot of scammers encourage you to accept a paypal payment and if you don't have an account ask you to open one.
2. Do not get scammed via spoof emails that look as if they are from paypal.
3. Never send anything unless the funds are showing in your paypal account balance, even if you are a new seller and subject to the new seller hold the funds would still show in your balance but have pending by them.
4. Do NOT send anything to an address not linked to the paypal registered address of the buyer.
5. Do not be fooled by you so called buyer and "paypal" telling you that you either have to >>>

a. Send the item and provide a tracking number BEFORE the funds show in your balance.
b. You have to pay the buyers shipping agent via western union or moneygram before his payment that is supposed to include these costs are credited to you.

6. Do not accept payment for sales using the family / friends option.
7. Remember sellers send invoices and not buyers so if you get an invoice "marked as gift / paid" and saying it won't show in your balance for 24 hours or that your payment can't be the subject of a chargeback.....its a scam.

If in doubt come here and ask and also read up on paypals seller protection first so you can risk assess your transactions.


Advice is voluntary.
Kudos / Solution appreciated.
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