Merchant has invalid email

Bob0316
New Community Member
Merchant has invalid email address ..how do I notify them..They did not provide a tracking number with my daughter and I’m trying to retrieve that
Login to Me Too
1 REPLY 1

rechima2
PayPal Employee
PayPal Employee

Hi @Bob0316 

 

If merchant's email address is not valid, you can contact then through his phone number or on his website.

If he doesn't have an website, you can open a dispute and you will be able to communicate with seller through your case.

Here's how to open the dispute.  

I hope that helps!

 

Have a good day! 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.