Is there any way to get live customer support on the phone???

effgov
Contributor
Contributor

Currently PayPal does not seem to be answering their main customer service phone lin[Removed. Phone #s not permitted], claiming that it is due to high call volume. But whereas other businesses put you on hold, and eventually you do get to speak with an agent, PayPal just automatically terminates the call. Pretty unhelpful.

I've tried using their online message system, but they have simply failed (refused?) to respond to two of my messages, and the third message was only responded to after a delay of more than 24 hours (even though PayPal says that they typically respond in a few hours).

So does anyone know if there is some way of getting in touch with them by telephone, and actually speaking with a live person?

Thanks.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@effgov 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.