I'd like to rely on Pay Pal but It's corruption is disturbing.

[seentoomuch]

I was first disappointed in you trying to data mine for my cell phone info.

Now your spam email "You've got $5.00 Store Cash to spend at Direct Tool Source" makes it clear that you are only here to exploit customers .

[kernowlass]

@seentoomuch 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.