Hey yes this is Steve.

Sweet4517
New Community Member
Yes I just wanted to say. I made a. Transaction. On April 7 /2020 but the received didn't get.all of there money. I did 10 transaction. That was 51.99 so I'm trying to find out what happened to it. They only got$200 dollar of the transaction. Please let me know. Thanks
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2 REPLIES 2

Sweet4517
New Community Member
Hey Please let me know. Thanks
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Shark_Girl
PayPal Employee
PayPal Employee

Hi @Sweet4517 ,

 

It is not entirely clear to me what the problem is. It sounds like some of the transactions were placed on hold 

 

Delaying funds availability is a common industry practice we implement to help ensure the secure use of PayPal by both buyers and sellers. By placing your payment on hold, we’re trying to make sure that there’s enough money in the PayPal account of the seller to resolve any issues that may arise with the account such as chargebacks or disputes. When subject to a hold, the money is temporarily not available to use.

If there aren’t any issues with the transaction or account, the payment will typically be released within 21 days after receipt.

 

Please visit our Help Center for more information about Payment Holds.

 

I hope this helps. Have a nice day.

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