Did not want to accept payment, so I refunded it. Paypal charged me transaction fees anyway

ShandyPress
Contributor
Contributor

I received money from someone via their credit card.  I did not want to accept it so I issued a refund.  Paypal refunded the entire amount.  But they charged me over $40 to process the original payment.  Since when did this policy start?  I never agreed to this.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ShandyPress 

 

To not agree to it you close your account when you get the policy updates.


Paypal no longer returns the fee you were charged when your buyer paid as part of any refund that you issue.
Paypal processes your buyers original payment and then the refund for you, the fee is for providing that service.


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ShandyPress
Contributor
Contributor

WTF!

I did not ask for this money to be sent to me so I refunded it.  What else was I supposed to do?

When did Paypal's policy change?

 

And when did I agree to this?

 

This sounds like blatant theft on the part of Paypal.

 

 

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ShandyPress
Contributor
Contributor

And I had nothing to sell - which is why I refunded the money.

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ShandyPress 

 

So you used paypal to process the sent payment for you and then the refund, you pay them for using that service.


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