Creating an account

[dcraggs]

I have been trying to create a business account for a week now with no success. Just keep getting We're sorry, something went wrong.. I have tried various browser on my windows system, plus on an android tablet and on my macbook pro. 

Is the create account option broken?

Dave Craggs

[kernowlass]

@dcraggs 

https://www.paypal.com/uk/smarthelp/article/how-do-i-upgrade-my-paypal-account-faq1317?app=searchAut...

[dcraggs]

I don't want to upgrade my personal account. I am trying to create a new one.

[kernowlass]

@dcraggs 

Just did a dummy run and had no problem starting the process to open a business account.

Click on 'register' NOT log in and then select business > then click where you want to receive payments ie website etc and approx sales volume > click next and fill in the rest of the info.

Make sure you use a different email address than the one linked to your personal account.

[dcraggs]

Done all of that, and using a different email address.

I am using the same phone number and address though.