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Akr81
Contributor
Contributor

When i try to deposit money to a website sometimes when i don't have funds in my account and when i  am diverted to the PayPal page it says use backup to deposit funds . this option only is visible sometimes . Why is that so ? 

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1 REPLY 1

PayPal_Kristina
PayPal Employee
PayPal Employee

Hello @Akr81 ,

 

PayPal usually uses money in your available PayPal balance first. If there's enough money for the transfer they won't ask for a backup funding source. However, if there's not enough money, the system will ask where to pull the funds from. Here's more information about the preferred payment method and where to set it up in your account: https://www.paypal.com/au/smarthelp/article/what-is-my-preferred-payment-method-and-how-can-i-change...

 

I hope this works for you. 

~Kristina 

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