Why do I have missing orders?
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I have 3 orders based on my shopify dashboard, however there is only 1 order showing on paypal?
This 1 order has a "on hold" status aswell.
Please urgently help
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Good day @alwaysbetter,
Thank you for your post and welcome to the Community Forum.
Please refer the detailed guide link - https://www.paypal.com/us/brc/article/funds-availability
I would suggest to please contact your website developer or the support of third party platform Shopify to pass valid API request calls to PayPal system.
Sincerely,
Chiranjeevi
PayPal/Braintree MTS
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