Security Heading Error When Trying To Connect My PayPal account to my website

ClickBankStore
Contributor
Contributor
I keep getting a security header error when trying to connect my PayPal account to my website. I entered the API credentials to the letter. Can someone help me fix this issue?
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1 REPLY 1

MTS_Saurav
PayPal Employee
PayPal Employee

Hello @ClickBankStore,

 

Thank you for reaching out to the PayPal Community.

 

The error "10002: Security header is not valid" you are experiencing is usually caused by incorrect API Credentials or API permissions for third-party calls. Check the API credentials you are using to ensure you have entered the correct credentials, including your API Username, Password, and Signature/Certificate. Any typos or incorrect information can cause authentication failures.

 

Refer: https://www.paypal.com/us/cshelp/article/why-did-i-get-api-error-code-10002-ts1030

 

If you continue to experience the same problem, kindly create an MTS ticket via - https://www.paypal-support.com/ with detailed information. We will be happy to assist you.

 

Sincerely,
Saurav
PayPal MTS

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