Hello, we need some help, I cannot find a solution to our problem.
We have a PayPal business account based in the UK, where purchases can only be made in the UK and Eire. We have successfully processed test transactions using sandbox, everything seemlessly works, however when we deactivated sandbox and made our site live, we tried to process a small transaction (£1) and we get this error: Sorry, your bank wasn't able to confirm your VISA x-XXXX (omitted last 4) at this time. Please choose another way to pay.
On looking at the logs, I see the following:
2022-05-02T10:15:50+00:00 ERROR Webhook verification failed.
2022-05-02T10:15:51+00:00 DEBUG POST https://api.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"4867b930-c995-11ec-bc3b-712138f266f7","transmission_time":"2022-05-01T21:25:54Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-
*******OMMITTED SOME DATA FOR PRIVACY*******
"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-41X68103WT835554Y-0D814805VJ919730B","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-41X68103WT835554Y-0D814805VJ919730B\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 88d095ee56f83
Response: Array
(
[code] => 200
[message] => OK
)
I have turned off Sandbox mode in woocommerce and updated all plugins.
So, to summarise, in sandbox everything works as it should, in Paypal live mode, it fails no matter which current debit or credit card I am trying to use.
Please helpppppp!!!!! 🙂
2022-05-02T10:15:51+00:00 ERROR Webhook verification failed.
