Where is this so-called "subscriptions" dropdown option in "History" they're talking about???

WackyFiasco
New Community Member

My bank has changed their checkcards over from Visa to MasterCard.  Upon activating the new card, I come on here to change my card info.  I add the card, then I change the primary payment method to the new card, and then I go to remove the old card (which shouldn't work anymore, anyway), and I get this:

 

"Warning: You are removing the default payment method for one of your subscriptions. Removing it will automatically cancel the subscription. If you do not want the subscription to be cancelled, you may change your payment method by going to the "History" subtab of the "My Account" tab and selecting "subscriptions" from the drop-down menu. Click the Details link next to the subscription in question to go to the details page, where you may choose a new default payment method."

 

I'm somehow failing to locate this elusive "subscriptions" option.  Can somebody please direct me where to go?  Thanks in advance.

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1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

WackyFiasco,

 

Try this instead:

 

Log in to your PayPal account.

Click "Profile" near the top of the page.

Click "My preapproved payments" under "Financial Information."

Select the merchant whose agreement you want to change under "Merchants."

Click "Change" under "Funding Source."

Select an alternate payment method and click "Save."

 

That should help.  Smiley Happy

 

Adrian

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