Paypal Making My Personal Info Public?

StephanMcGowan
New Community Member

I had to change my customer service e-mail for my shop as the old one is no longer in use, but the settings to do so will not let me change it or any other info to allow people to contact us without filling in personal information. I might be ok with this, except paypal clearly states that "this information will be shared with those who purchas from you", the information it asks for included my birthday, how much I earn from my shop, my monthly sales figures, etc etc. I do not want to be sharing this information with anyone other than my buisness partner. Because the old address is obsolete, people have been forced to open disputes (reguardless if there is anything to dispute) just to try to get a hold of us. Is there a way I can change my customer service e-mail without giving out this very personal information to anyone who walks by my shop?

Screenshot: http://i11.photobucket.com/albums/a191/seranatra/personalinfo.jpg

 

Edit: I would also like to note that even after filling in all the info, it still does not update my customer service e-amil.

Login to Me Too
1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

The sentence from your picture is only inferring that the Customer Service information would be shared (such as a customer service phone or email), not everything else.  Smiley Happy

 

Adrian

Was my post helpful? If so, please give me a kudos!

Did my post solve the issue? If so, please accept it as a solution!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.