How to restore security questions answer

wdw200
New Community Member

I would like to change my password in paypal, I login in to my account and clicks on the profile , and account setting, then change password, but paypal asks me the security questions answer to change my password however, I can not remember the security questions answer, how  can I recover my security questions answer ? Please help me, I need to change my password.

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PayPal_Andy
Moderator
Moderator

wdw200-  Well...that's kinda a tough situation there because you can't recover those answers.  Those questions are there because they should be answers only you know and they should be 'obvious' to you.  The best resolution you could have would be to give us a call and we can more than likely help you reset your password.

 

Andy

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