How to not show address on invoice/ to customers

Jazzmin
New Community Member

An address was required for setting up a business account.  However, I'd like to make sure that the address is not listed on invoices nor shown to customer (as I'm a sole proprietor).  I'd like customers to just get an email address and/or phone number for contact - not an address.   How do I set that up?

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PayPal_Olivia
Moderator
Moderator

Hi Jazzmin, and welcome to the forums!

 

When you're creating your invoice, you can edit the address and opt not to show one. You can save this as a template.

 

One caveat - if your buyer files a Significantly Not as Described claim and the item needs to be shipped back, your address will need to be given to the buyer. There's a big difference between all of your buyers seeing your address and one buyer in great while seeing it, however.Removing it from your invoices makes perfect sense.

 

I hope this helps!

 

Olivia

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