How do I require a phone number from my customers?

gcbtrading
Contributor
Contributor

My supplier requires a telephone number which they include on the shipping documents. How can I set my account to require a phone number when someone makes a paymen to me?

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2 REPLIES 2

PayPal_Frank
Administrator
Administrator

Hi gcbtrading,

 

Welcome to the community! 🙂

 

There is a setting available in PayPal Premier and Business accounts called "Contact Telephone Number".

 

You can find this by:

 

1.  Logging into your PayPal account. 

2.  Click on "Profile" and choose "More Options".

3. Under "My Selling Tools", click "Update" located next to "Website preferences"

4. Scroll down and you'll see the following section:

 

contactphone.PNG

 

 

I hope this helps! 🙂

 

- Frank

If you see a helpful post, please accept it as a solution or give the author kudos. 🙂 Thanks!
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gcbtrading
Contributor
Contributor

It helped! Thanks Frank!

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