Electronic Delivery Policy

[ShariK2010]

Got e-mail saying: To continue to receive information about your account electronically—including your account statements—you must accept our Electronic Communications Delivery Policy, Can't find link to accept.

[ruthdfw]

I got an email telling me to indicate if I agree to the changes in the Electronic Communications Deliver Policy. But it only went to one of my email addresses and when I logged in I did not see the link they referenced.

If I change my password is that enough to protect my account or do they already have access to my bank account info if this was bogus?

[Pensfan99]

Got an email from Paypal today regarding electronic delivery. Is the address : paypal @ e.paypal.com legit?? That extra ‘e.’ in the line makes me nervous.

[BlaqHorn]

i just got this similair e-mail today as well but when i log into paypal by typing everything into my browser instead of using the link nothing came up so im thinking that e-mail is quite fakes. do not click anything on it

[Brittneyo99]

Me too. I got an email asking me to log in and accept the new electronic communications delivery policy. It addressed me by my first and last name. I am hesitant and wondering if it is really paypal because the sender address is paypal @ e.paypal.com. If I remember correctly, any email I've gotten that's actually from paypal (like when I request a link to create a new password) the sender address is service @ paypal.com

[BlaqHorn]

ok its legit i just log into paypal fully and i had to agree to it. a dead give away bout fake e-mail is generally the beginning where it start dear. it should say dear <first name>, <last name>.

if it say dear paypal member or dear customer or something in those line and its not your first and last name then its a dead give away its fake.

i hope this info helps you out

[MsCtrl]

The last time I checked, any questionable emails should be forwarded to spoof@paypal.com

You are wise to not click the link. Always open a new tab and type the address in yourself. I save this email in my address book because I get these emails too often. Usually I can tell because their instructions usually won't be accurate. And the return address usually looks off. 

You can just delete them but if you report them, perhaps paypal can shut them down. I'm tired of these impersonators! 

The email address in this last one I got was from paypal at e.paypal.com [modified format]

If I got to http://www.whois.net/ and look for the company that registered e.paypal.com I find out that e.paypal.com is available. If I google paypal at e.paypal.com [modified format] I see all sorts of question about this email and comments about fake and fraud. 

This is a bad sign. I am safe to assume this is a bad email. For anyone unsure how to investigate their own emails. This is how you can do it. If you are still lost, or this doesn't work or whatever. Just be safe.

Only report emails you are sure didn't come from paypal. But if you make a mistake, they will kindly let you know the email was from them. They may not appreciate it if you return all their emails just to check. They might consider you crazy.  

[MsCtrl]

I guess I should add to my comment, since I don't really know all of paypals actually official emails, in my email, I could see the headers and I could tell that the email didn't come from paypal. But if you don't see that or know how to read the headers then that won't really help you. If you do, check that first. But if you do, you probably aren't reading this. lol

[FeEq39Bahndeer]

Yes, I got that msg on 5-7.  The link provided goes to email-edg.paypal.com.  I don't know if this is a valid PayPal address or not, so did not click on it.  A general rule of thumb is NEVER click on a link provided from an unsolicited email, but enter a site by typing the URL you know to be correct  in your browser.  When I logged in to PayPal I could not find any Electronic Communications Delivery Policy.  If this is a scam, the scammers hope that, failing to find the specified tab, you'll simply click on their alleged link to it, which is the phishing site.

Check the PayPal site re: "how to know a message is from PayPal."

Given recent widespread commercial hacking exposing email IDs, I would forward the email, without opening it, to spoof@paypal.com then just delete the msg.

[DrJohn]

I got this email, too, and I looked into it in some more detail.

I reported it as a spoofing attempt to spoof@paypal.com and I wrote them an email about it:

I am concerned that PayPal sent me an email yesterday (the one titled "... important PayPal account update - your action required") which contained links back to PayPal. I never click on links in emails and it is disturbing to find them in a legitimate PayPal email (I checked by following the links, yes it is legit and leads to web pages that are byte for byte identical with your pages reached by typing URLs into my browser).

I would like to think that PayPal had a better awareness of the potential issues with links embedded in emails, and I would expect PayPal not to encourage its users to click on such.

To make matters worse, I reported the email to the PayPal address for reporting such attempts and received this reply:

"Thanks for forwarding that suspicious-looking email. You're right - it
was a phishing attempt, and we're working on stopping the fraud. By
reporting the problem, you've made a difference!"

Sorry but this doesn't look very good.