Blocked from Adding an email address

liandr
Contributor
Contributor

...When adding the email address I use that goes into my smartphone, my gmail acct, it says I can't because I;ve "already used that acct to request money from". Whats up with that?

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4 REPLIES 4

PayPal_Adrian
PayPal Employee
PayPal Employee

Welcome to the boards!

 

Did you send a money request to your own email address?  That's what produces this error.

 

Let us know,

 

Adrian

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liandr
Contributor
Contributor

...Did I send a money request from that email address... No. Thats not logical. But theres typically so much time between my transactions I can't really say. What would be the ramification of that anyway?

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PayPal_Adrian
PayPal Employee
PayPal Employee

If you had sent a money request to that email address, then it can't be added to the account because it's considered a different person, since you wouldn't be paying yourself.

 

Adrian

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liandr
Contributor
Contributor

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