Address change confirmation

abester
New Community Member

I had to change my delivery address because the vender I was purchasing through nor UPS would ship to my PO Box that is set up in my P/P profile. However because my new delivery address was not confirmed, P/P would not accept the transaction with delivery to the unconfirmed new street address. So I was forced to go to an different vendor, though able to purchase the same item for the same price, however the shipping went from .99 for a 3-Day delivery to $1.99 for 7-Day delivery.

How can I get confirmation to my new delivery address please?

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1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

abester,

 

I'm sorry to hear your purchase didn't work out as planned.  Having a confirmed shipping address isn't a requirement for sellers or buyers to remain protected, so if you're encountering a merchant who does, you might let them know it won't make a difference in their protections as long as they ship to the address in the transaction details.  Smiley Happy

 

To obtain a confirmed shipping address, you would have to add a credit or debit card whose billing address is an exact match to that address. 

 

Hope this helps,

 

Adrian

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