Update of expired debit card

medunko
Member
Member

Hi, I'm from Bulgaria. I can not update my expired debit card. When I go to wallet and than clicking on the button update card and enter all needed information and than i just get that pay pal can not update my debit card - Please check your information and try again. ". This situation is already for a few days. Please help.

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @medunko,

 

I'm sorry to hear that you have not been able to update your card. Please double check that the name and address associated with the card match exactly what's on your PayPal account. Even a slight discrepancy may cause an issue.

 

If the problem persists, please contact PayPal customer service by phone so you can safely discuss your card information with a representative. Click Contact at the bottom of the PayPal website and then Call us, then call as a guest or log in.

 

I hope this helps!

 

Olivia

 

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