I recently sold a hoodie on Depop for £130. PayPal took its cut and the hoodie made it to the buyer as I sent it with tracking and had to be signed for. Yet the money is still in pending and says it won’t come out for 16 or so days. Reasons are that I haven’t use my PayPal in a while and said that to speed this up, enter the shipping info, which I have done. Anyone know how to get this sorted as would like the money ASAP. Thanks
Funds are normally released when tracking shows online that the item has been delivered to the buyer + 1 day as long as you used one of Paypals supported carriers. If completed and no funds are released then contact c.s. and request manual release of funds.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out. Or 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
