Money received now missing

Billysemail123
New Community Member

Hi I recently sold three things on Ebay and saw that the payments have gone to my Paypal account. They show in Green on my activity statement. I Thought it was time to transfer the money to my bank but now I find that it's not in my wallet - can you advise where it has gone and how I recover it? 

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Billysemail123

 

Have you bought anything and paid for it via paypal since the payments should have gone in??

The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will sometimes take from those funds rather than from your normal funding source eg bank account or card.

To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie buyers payments rather than your normal funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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