Incoming Payment Pending

SamArt143
New Community Member
Hi all, I sold something to a gentleman in Costa Rica days ago. 11/4. The buyer sent me the money straight away, using goods and services. The payment has shown up on my account but is pending. Why is this? How long until it is available? I haven’t posted the item yet and am worried about doing so in case I don’t get my money. Any help or advice would be most welcome. Thanks
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PneumaPsyche
PayPal Employee
PayPal Employee

Good day to you @SamArt143,

 

Thank you for using community forum. I am sorry you've had to deal with this.

The payment you received may have been processed as an eCheck.

An eCheck is an electronic payment funded by the sender's bank account. It may take up to 6 business days for an eCheck to clear.

 

If you are a seller or a recipient of an eCheck payment, you will not be able to cancel it. Only the sender of an eCheck is able to cancel the payment, which they can do by asking their bank to do a Stop Payment on it.

***Do NOT ship any items or provide any services until the eCheck clears and payment shows available in your PayPal account.

If you don’t want to wait up to 6 business days to receive the eCheck, contact the sender who may be able to send you money a different way.

 

If you need assistance please don't hesitate to contact us via social media:

Facebook (US): https://www.facebook.com/PayPal/

Facebook (Worldwide): https://www.facebook.com/paypal

Twitter (US): @AskPayPal

 

I hope this helps.

We really appreciate your patience.

Keep safe.

 

*** Please leave Kudos / Solution if I have helped you. ***

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