I need help to locate where my money is?

catz89
Contributor
Contributor

Hi 

 

I tried to withdraw the funds in my Paypal account for $600 and the bank link to my paypal is PHP Dollar account.  It shows transaction completed in my Paypal but the money is not in my bank until now. its been 5 days. 

 

I tried to call the bank they said that if its from Paypal its converted to peso so my dollar account wont be able to receive the funds, but there is no way I can track where the money is. 

 

Please help

 

 

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @catz89,

 

I'm sorry to hear that the withdrawal has not yet shown in your bank account. Transfers to a bank can take several business days. If the funds do not show after 14 days, you can contact PayPal customer service to request a trace of the funds.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this helps!

 

Olivia

 

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