I checked out as a paypal guest, how can I confirm I received my item?

1alexisg
New Community Member

So I purchased using a prepaid gift card, I received my item already but the buyer asked if I could confirm on paypal so that she can receive her money. Tracking wasn’t used because we met up to give each other the item since we lived close by. I cannot log into any paypal because I checked out as a GUEST I have a personal paypal already but since I used a prepaid gift card I just used the guest option. When I sign in to my account the transaction doesn’t show up since I did not purchase with my personal account. 

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@1alexisg 

 

Sellers/recipients do this to get money sooner (may not be available for some countries):

 

 1. Click Activity at the top of the page.

 2. Find and click the original payment for the item or service.

 3. Click Add Tracking Info.

 4. Select an Order Status (Processed).

 

Note: PayPal releases funds 24/48 hrs from delivery confirmation with courier by PayPal, if tracking info is provided in the transaction.

 

Then ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):

 

 1. Log on to PayPal account.

 2. Click Activity at the top of the page.

 3. Find and click the payment transaction.

 4. Click Confirm Receipt.

 5. Click Yes to confirm that you received the order.

 

***Not all transactions require receipt confirmation.

 

If buyer does not take action to confirm seller may have to wait up to 21 days for PayPal to release the funds.


Kudos & Solved are greatly appreciated. 🙂
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criticals
New Community Member

but how can the buyer confirm payment if he paid through guest login coz he does not have an account and the money would be on hold forever

 

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