I cannot link my Transferwise Debit Card

asmithb
Contributor
Contributor

I want to link my euro nominated Transfer Wise Master Card but your system does not allow me to do so. Why don't you allow me to link it? I have already linked to my account 1 Hungarian Debit Card, one American Debit Card, and one American Credit Card. Why don't you allow me to link this Debit Card? This one is a multicurrency account but my main account is euros

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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@asmithb

 

Why don't you ask customer services that question?

However normally whilst you can link some international cards they may well not work properly as paypal is country specific and you should add cards from within that country.


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asmithb
Contributor
Contributor

I dont get why I cannot add it. I know that bank accounts should be from only the country youre registered in but that for the case of debit or credit cards you can have cards from several countries. I have cards from Hungary and the USA. Why cant I have from Germany now? I sent an email to customer service. Is that what you mean? They said they normally take 24 hours to reply

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kernowlass
Esteemed Advisor
Esteemed Advisor

@asmithb

 

Do the cards have the same billing address as your paypal account physical address?

 


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asmithb
Contributor
Contributor

Yes they do. But that's not the problem because the US credit card has a different billing address and anyways Paypal accepted them. What I think is happening is the fact that I don't have any balance in my transferwise euro account. Do you know if you can link a debit card with no balance in its associated bank account? Because I think they cannot make the small charge to my debot card then, right?

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meloman22b
New Community Member

In my case it is strange.

 

It worked a few months ago and now the card is refused since a couple of weeks.

So I removed the card and tried to link it again, and there a message says something like this (in french) :

This card is not supported, use another one card.

 

Did paypal or transferwyse change anything?

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herczegzsolt
Member
Member

Seems like PayPal is intentionally blocking TransferWise cards, so that they can make more money on conversions and uploads?

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