How to confirm a delivery?

DomGen
New Community Member
How can I confirm that I have received an item I bought from a seller if he never sent me an invoice? We agreed that I send him a payment directly - which I did - and the payment went through in my bank account - I received the package 5 days later but the payment is still on hold - how can I release it,? It doesn't even appear in my Activities!
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@DomGen 

 

Sellers/recipients do this to get money sooner (may not be available for some countries):

 

 1. Click Activity at the top of the page.

 2. Find and click the original payment for the item or service.

 3. Click Add Tracking Info.

 4. Select an Order Status: Order Processed or Shipped

 

Note: PayPal releases funds 24/48 hrs from delivery confirmation with courier by PayPal, if tracking info is provided in the transaction.

 

And then ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):

 

 1. Log on to PayPal account.

 2. Click Activity at the top of the page.

 3. Find and click the payment transaction.

 4. Click Confirm Receipt.

 5. Click Yes to confirm that you received the order.

 

***Not all transactions require receipt confirmation.


Kudos & Solved are greatly appreciated. 🙂
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