How does a buyer confirm that they've received an item?

joewrite
Contributor
Contributor

I've sold something, the buyer has received the item and i'd like the money to be available now however they need to mark it as arrived and neither of us know how to do that. It says you can do that on the official PayPal website, and when you do the payment will be released.buyer confirrema.PNG

Any help is appreciated.

 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@joewrite 

 

Funds are normally released when the tracking number you added to your payment shows the item as delivered to the buyer + 1 day, more info in the link.

 

https://www.paypal.com/uk/smarthelp/article/why-are-my-payments-for-non-ebay-sales-pending-and-how-c...


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joewrite
Contributor
Contributor

the buyer received the item yesterday at 17:46, should the payment be with me soon then? I need it now, It's Happened before where the funds were held, the buyer checked it as received and they were then instantly released, are you sure there is no way to do this?   

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