cancel
Showing results for 
Search instead for 
Did you mean: 

Adding funds to resolve negative balance not working

claudiaab
Contributor

Adding funds to resolve negative balance not working

Hi there,

 

as the title suggests, I'm having a hard time with resolving a negative balance. I've tried three different credit cards with sufficient funds on it, but PayPal keeps declining all three. Instead, I am constantly shown a message that reads the following: "This transaction failed because we were unable to verify this credit through our card validation process. In order to proceed with your transaction, please select a different funding method or add a different credit card."

 

I'm not sure on how to progress as I have no other credit card to try resolving the payment with (although I believe 3 different cards with enough funds being declined by PayPal pretty absurd, when I just made a payment yesterday). I hope anyone can help me out or give me some advice. 

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Adding funds to resolve negative balance not working

@claudiaab 

 


Ways to clear a negative balance.

1. Transfer funds from your bank account via the add funds function (not a card).

2. The quickest and easiest way is to get a mate or family member to send a payment via the friends / family option. As long as they don't fund it with a card it should be free.

3. Via a card over the phone with paypal.

4. Buy something and Paypal will normally add the debt to that payment during checkout when you authorise the purchase.



Advice is voluntary.
Kudos / Solution appreciated.