unable to validate tracking information

[Stijn00]

Hello,

I have sold and shipped an item and paypal is keeping my balance on hold and asks for a tracking number.

Now my residential address is in Belgium for the moment I am in Germany and thus sent the package from here.

I have a German DHL national tracking number but paypal only gives me national Belgian carriers as options.

Does anyone know how to resolve this?

Best regards

Stijn

[kernowlass]

@Stijn00 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.