"Paypal balance" is missing

klcokertanner
New Community Member

The "Paypal balance" section is missing in my account - on the computer and on the mobile version. I received $50, it shows in my activity, but I don't see anything that shows ANY balance. This option/header is NOT showing in my account. My husband's shows "00.00" on his homepage. 

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1 REPLY 1

PayPal_Gwen
Moderator
Moderator

Hi @klcokertanner,

 

Welcome to the Community! I'm sorry to hear you're having issues seeing your balance. It sounds like we'd want to take a closer look into this, so to avoid sharing personal information over a public forum I would recommend reaching out to us through either Facebook or Twitter, or you can always go to the bottom of any PayPal page and click "Help" or "Contact."

 

Thanks,
Gwen

 

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