pending payments
kaiyda
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Posted on
Apr-10-2021
09:22 PM
so my customers have received the packages and the tracking has been fully updated but the funds are still being withheld. what do i do ?
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Funds Availability
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Apr-13-2021
12:22 PM
Hi @kaiyda,
I'm sorry to hear that the funds have not yet released. A full day after the tracking information has been updated to Delivered, the funds should release on their own. If they do not, please reach out to customer service. To see your contact options, please click Contact at the bottom of the PayPal website.
I hope this helps!
Olivia
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