negative balance

casto3
New Community Member
hello, i have a negative balance on my account, but i didn't spend that money. some of the transactions in my history are ones i don't recognize. what can i do to make this negative balance go away?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@casto3 

 

If you have transactions you did not authorise then click on them and use the report a problem link on that details page to report them as unauthorised in the resolution centre.

 

Then i would do a virus and malware scan on your computer and check your linked funding sources + change password and security questions.


Advice is voluntary.
Kudos / Solution appreciated.
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