Wrong tracking number

CallumJennings5
New Community Member
Hi, By mistake I’ve missed off a number on the tracking number and now it’s incorrect, but PayPal are holding my payment till the tracking confirms the delivery, this won’t happen since the tracking number is wrong, any way I can change it??
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@CallumJennings5 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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