Withdrawal Decline

[Helen2464]

I have been trying to withdraw cash from my paypal to mpesa but I can't since Mpesa has a new policy of ommiting the middle name and using just the First and surname. Kindly change my name from Helen Leatitia Atieno to just Helen Atieno so I'd be able to withdraw. I already sent you a request but instead of doing that you included all my 3 names and that didn't help much because the names don't match. Paypal has the 3 names but Mpesa just has 2 of my names(the 1st and the surname). Kindly assist.

[kernowlass]

@Helen2464 

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