When can I get my money if it's on hold?
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I'm not new to receiving money on Paypal but just two days ago, I accepted a commission and they sent me a large sum of money. And so, Paypal held onto the payment to verify it - something to do with the fact that it's my first time receiving such a big amount. I've added the details and said it didn't need any tracking necessary since it's a digital commission. And whenever I add the tracking details it always tells me they were experiencing technical issues. The full details of the payment said (too) that my payment would be released by 7 days by I'm not sure, can someone help me?
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With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. IF you have received the funds for a service / virtual or digital sale OR no tracking number is applicable Paypal would be unable to release the funds any sooner than 21 days.
If you mark the transaction as processed then the buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner ie 7 days after the buyer verifies receipt. This is not always available or guaranteed.
If not then sadly its 21 days.
Advice is voluntary.
Kudos / Solution appreciated.

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