Topup balance failed
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Hi there!
I'm new to PayPal account and I Topped up 50 euros to my balance yesterday. But I didn't receive the confirm email nor the balance.
And I tried again with 10 euros today which was successful.
So where is the 50 euros I topped up yesterday and what should I do about this? Thx
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Add or withdraw money

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Hi @JanetJunman,
Welcome to the Community! I can certainly understand the concern a situation like this can cause, and I'm sorry you experienced that. Depending on what method you used to add funds, it can take anywhere from 5 minutes to 2 business days to appear in your PayPal account. However, since you've mentioned that you didn't receive a notification about the transfer, I recommend contacting us directly for this to be further reviewed.
I hope this is resolved for you soon!
- Marina

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