The card you added to your account can’t be used right now

soufiane123
Contributor
Contributor

hello

it has been a few days since I created my paypal account and now when I linked it to my visa card I received this notification :

"The card you added to your account can’t be used right now. To use it, you need to verify your identity. Click here to start verification"

I entred my personal info but when I arrive to the part when I have to put a document that prouves my adress or my ID the uploading of the document takes forever so I quit the proces

Is there any  I can use to verify my info other than this.

Login to Me Too
1 REPLY 1

PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome to the PayPal Community.

 

The upload process should only take a few moments. I suggest trying a different internet browser.

 

-David R

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.