Hi, Put an auction up, winner paid With PayPal. I shipped. The buyer received and left positive feedback. Problem. It’s been 10 days and PayPal is still holding on to the money. Have written two mails to PayPal but no answer. Do I need a lawyer?
Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds. Feedback does not count for payment release.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).
HOWEVER sometimes for some transactions you have to wait the whole 21 days.
